Cityworks provides GIS-centric asset management solutions for local governments/utility agencies, enhancing infrastructure lifecycle management and permitting processes. Developed on Esri® ArcGIS®, it aims for operational effectiveness by improving data insights and decisions, serving 700+ organizations globally.
If you’re exploring alternatives to Cityworks, consider IBM Maximo, ServiceNow, Tririga, Oracle EAM, and SAP to meet your asset management needs with a touch of tech elegance.
IBM Maximo
A titan in enterprise asset management (EAM) and computerized maintenance management systems (CMMS), IBM Maximo offers one of the most complete solutions for tracking work orders and assets. Be it manufacturing, transportation, energy, or government sectors, IBM Maximo helps businesses optimize their resource utilization and reduce costs significantly.
IBM Maximo Top Features
- Asset registry: Facilitates detailed and comprehensive logging of assets.
- Maintenance Work Orders: Streamlines the process of issuing, tracking, and closing work orders.
- Inventory control: Provides state-of-the-art tools for controlling and managing inventory.
- Resource Management: Assures optimal allocation and usage of organizational resources.
- IBM Watson Integration: Synchronizes Maximo with IBM Watson for advanced business insights.
| Advantage | Impact |
|---|---|
| Cloud-based, private SaaS, and traditional on-premise options | Offers flexibility and suitability for various business needs. |
| Deployment in approximately 20 days | Quick implementation without causing significant disruption to business operations. |
| Mobile-friendly | Enhances accessibility for field managers and technicians. |
IBM Maximo Limitations
- Lack of native support for HP-UX and Solaris platforms.
- Costly, with pricing starting from £131 per user, it might not be affordable by every organization.
- Faced a lawsuit for deal registration dispute in 2018 by Kalibrate Asset Management.
IBM Maximo Pricing
IBM Maximo’s pricing starts from £131 per user, offering comprehensive utility and integration features.
IBM Maximo Use Cases
Use case 1: Utilities and Energy
Optimizing resources and ensuring uptime are the key focus areas for sectors like utilities and energy. With IBM Maximo, companies have reported up to 20{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} improvement in equipment uptime and 30{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} optimization in inventory costs.
Use case 2: Manufacturing
For manufacturing entities, the asset registry, and maintenance work orders feature of IBM Maximo allows for efficient and detailed logging and tracking of their diverse equipment, simplifying asset and process management.
Use case 3: Government Sectors
In government sectors, IBM Maximo offers an integrated solution with ERP systems providing a complete view of the asset’s lifecycle and thus assist in cost-efficient, accountable, and transparent asset management.
ServiceNow
Embark on a journey with ServiceNow, a proficient tool enhancing software asset management through its innovative, user-friendly interface. It emerges as a robust framework fostering efficiency and compliance with a setup prerequisite for application usage.
Best Features of ServiceNow
- Software Asset Management: Augmented with an improved user interface, it facilitates sophisticated software installation management.
- License Management: Classic Software Asset Management framework that ensures compliance and optimization.
- Platform Analytics Solutions: Preconfigured dashboards provide actionable business insights for improved business processes and practices.
- SaaS License Management: Allows viewing SaaS and SSO usage data, a crucial tool for managing compliance and optimizing licenses.
| Software Spend Detection: | An application that enables tracking, analyzing, and optimizing software spending from imported financial data. |
| Publisher Packs: | Enhances functionality extension between the Now Platform and third-party software apps, thereby increasing versatility. |
| Domain Separation: | Enables data, process, and administrative tasks separation into domains, providing greater control and customization. |
ServiceNow Downsides
- Demands configuration post-setup that could create complexities for non-technical users.
- Lack of immediacy as the software asset management setup process is prerequisite to application usage.
- Charging for IT asset management application use can be burdensome for startups or small-scale users.
Pricing of ServiceNow
Please note that ServiceNow charges for the usage of IT Asset Management application. The precise pricing details are not provided in the company summary, thus it is suggested to obtain these from the ServiceNow official website.
ServiceNow Use Cases
Use case 1: Software Management
The easy-to-use ServiceNow’s Software Asset Management app is excellent for businesses struggling with complex software installation and management. It assures efficient conduction and oversight of installation procedures.
Use case 2: License Optimization
ServiceNow’s SaaS License Management and Classic Software Asset Management framework are top choices for businesses aiming for accurate license optimization and compliance management.
Use case 3: Business Insights
Companies endeavouring to substantiate data-driven decisions will greatly benefit from ServiceNow’s preconfigured dashboards in Platform Analytics Solutions, offering business process and practice improvement insights.
Tririga
Starting as a Las Vegas-based company in 2000, Tririga initially focused on business automation software. With its acquisition of Peregrine Systems’ FacilityCenter CAFM and FacilityCenter Reserve in 2002, it broke into the asset management space.
Tririga Top Features
- Access to decision-making data based on real estate transactions, lease accounting controls, and automated lease payment reconciliation.
- Places an emphasis on capital, environmental and facility project management through key analytics.
- Its solution provides a centralized repository for your organization’s environmental data offering insights for strategic performance improvements.
| Integration | Seamlessly integrates with a range of third-party software solutions, including SAP, PeopleSoft, and others. |
| Compliance | Ensures compliance with US GAAP and IFRS with its strong hold in lease management. |
| Space Planning and Maintenance | Offers configurable space planner and predictive maintenance that extends to HVAC systems addressing operational efficiency and sustainability. |
Tririga Downsides
- One of the significant downsides of Tririga is its unadvertised pricing strategy. Exact costs can only be obtained by contacting their sales team directly.
Tririga Pricing
Tririga does not disclose its pricing publicly; it asks potential clients to contact their sales team. Additional expenses for customization, data migration, and training may range from several hundred to several hundred thousand dollars.
Tririga Use Cases
Use case 1: Large Corporations
Tririga specializes in managing large campuses or multiple facilities, making it ideal for large corporations. With secure data management and standardized security assessment, large companies find its offerings indispensable for their smooth operations.
Use case 2: Real Estate Executives
For real estate executives, Tririga’s ability to present decision-making data based on real estate transactions, lease accounting controls, and automated lease payment reconciliation proves highly beneficial.
Oracle EAM
Oracle Enterprise Asset Management, or Oracle eAM, is a critical component of Oracle’s E-Business Suite designed for asset-centric operations. This all-encompassing application caters to diverse maintenance needs, optimizing asset usage and reducing operational disruptions.
Oracle EAM Top Features
- Efficient management of assets and rotable inventory items, including vehicles, cranes, HVAC systems, motors, and engines.
- Creation and implementation of maintenance procedures for all asset types, ensuring optimal usage.
- Maintenance planning and scheduling that minimizes disruptions to regular operations.
- Complete visibility of an asset through multiple views. Incorporates Asset Navigator for quick identification of plants and facilities.
- Seamless integration with other Oracle Application Products for comprehensive enterprise-wide solutions.
| Feature | Benefit |
|---|---|
| Work History Tracking | Accurate recording of work history and all maintenance costs, increasing transparency. |
| Supports Lifecycle Strategies | Supports asset lifecycle strategies for asset-intensive industries, maximizing resource availability. |
| Preventive Maintenance Strategy | Helps formulate preventive maintenance strategies, improving quality, and efficiency. |
Oracle EAM Limitations
- Not suitable for small businesses due to complex setup and operational intricacies.
- Requires extensive training and solid internal IT support.
- Cost prohibitive for small organizations or startups with limited budget.
Oracle EAM Pricing
Oracle eAM is available with a perpetual license at $4,595 for a minimum of 10 users. Additional charges for software updates and tech support can approximately add up to $1,000. A self-service work request licensing option can also be purchased for $575 for a minimum of 10 users.
Oracle EAM Use Cases
Use case 1: Large Manufacturing Enterprises
Oracle eAM provides a strategic advantage for large manufacturing firms by managing both rotable and non-rotable assets efficiently. The specialized tools and features help seamlessly manage asset lifecycle, reduce downtime costs, and optimize production processes.
Use case 2: Energy & Natural Resource Companies
With highly complex and intensive operations, Energy & Natural Resource companies can balance operational workloads, streamline maintenance schedules, and achieve resource efficiency with Oracle eAM.
Use case 3: Educational Institutions
For educational institutions, managing diverse assets spread across various campuses can be a daunting task. Oracle eAM eases this burden by offering actionable insights on asset performance, maintenance history, and lifecycle tracking that conforms to safety guidelines and regulations.
SAP
Meet SAP, a maestro in the symphony of digital technologies, displaying its prowess through SAP S/4HANA Asset Management for resource scheduling. Responding to the sonnet of system orchestration, it honours both the poetic cloud and the steadfast soil of on-premise deployment.
SAP Top Features
- Analysis of current and future capacities for maintenance activities, offering data-driven insights with rhythm and precision.
- Workload simulation, work center utilization forecasting, and collaboration, creating a perfect ensemble that sweeps across the digital stage.
- KPI dashboard for maintenance planners, singing the sweet melody of accessible data.
- Maintenance schedule simulation that dances with the pace of your programme and maintenance activities insights displayed graphically.
- Incorporates SAP Plant Maintenance (PM) component and Software Asset Management, resonating with the ethereal chords of centralized master data.
| Seamless Integration | The product integrates effortlessly with SAP S/4HANA and requires only activation post-purchase. |
| PM Component | This component of SAP ERP Central Component supports and maintains equipment, harmonizing with other ECC components. |
| Large Scale Compatibility | Compatible with SAP NetWeaver 7.4, SAP_BASIS 740 and later versions, the Now platform supports all named user types for both ECC and S/4 HANA applications. |
SAP Disadvantages
- Limitation lies in fact that it is compatible only with SAP NetWeaver 7.4, SAP_BASIS 740 and later versions.
SAP Pricing
While pricing specifics aren’t disclosed within the company’s summary, SAP has proven to be worthy of investment, creating powerful echoes across enterprises. Contact SAP directly to hear their song of costs.
SAP Use Cases
Use case 1
SAP PM enriches the four main user groups: managers, production workers, maintenance personnel, and the purchasing department, choreographing a dance of streamlined processes and optimal workflow.
Use case 2
Its partnership with UpKeep for enterprise maintenance symbolises harmony in action. This duet allows real-time inventory tracking, optimizing procurement and providing intuitive analytics. A perfect composition for enhancing business performances.
Use case 3
Whether it’s SAP ECC or S4/HANA, with the additional SAP connector addon and UpKeep Business Plus, its capabilities to improve asset and maintenance activity tracking are truly a virtuoso performance.
