When choosing between IBM Maximo and Cityworks, your decision hinges on specific needs. Go for Maximo for holistic enterprise-level asset management with wide-ranging industry applications. Settle for Cityworks if your focus is local government and utility agencies, necessitating GIS-centric public asset lifecycle management.

Detailed comparison: IBM Maximo vs Cityworks

Key Differences Between IBM Maximo and Cityworks

  • Industry focus: Maximo is suited for different sectors including manufacturing, transportation, energy, and government. Cityworks primarily targets local governments and utility agencies.
  • Asset Management: Maximo provides comprehensive lifecycle asset management. Cityworks offers GIS-centric infrastructure lifecycle management.
  • Integration: Maximo integrates with existing systems, including ERP and IBM Watson. Cityworks is built on Esri® ArcGIS®.
  • Deployment: Maximo offers cloud-based, private SaaS, and on-premise deployment. Cityworks can be deployed via browser, desktop, mobile, and customized product combinations.
  • Price: Maximo’s pricing starts at £131 per user. Cityworks’ pricing isn’t provided.
Comparison IBM Maximo Cityworks
Focus Sectors Manufacturing, Energy, Transportation, Government Local Governments, Utility Agencies
Deployment Methods Cloud-based, Private SaaS, On-premise Browser, Desktop, Mobile
Integration Capabilities Existing Tools and Hardware Esri® ArcGIS®
Key Features Asset Registry, PM Work Orders, Inventory Control, Resource Management Asset Management, Work Orders, Field Operations, Inspections, Permitting, Maintenance
Clients 100,000 Users (Utilities, Oil and Gas, Nuclear Power, Transportation, Aviation, Life Sciences) 700+ Organizations Globally
Cost Reduction 10-25% Minimize cost of owning and operating assets
Software Solutions Maximo 8.0 (Includes all licensed software and add-ons) Cityworks AMS and Cityworks PLL
Performance Benefits 20% Equipment uptime improvement, 30% Inventory cost optimization, 5% Asset lifespan enhancement Operational effectiveness via improved data, insights, decisions
Extras Integration with IBM Watson Analytics, ViiBE integration Project Management Tool, Community Development

What Is IBM Maximo and Who’s It For?

IBM Maximo is an Enterprise Asset Management (EAM) and Computerized Maintenance Management Systems (CMMS) software. Originally developed by Project Software & Development and acquired by IBM in 2005, it now integrates with existing tools and hardware components for comprehensive tracking solutions for businesses in manufacturing, transportation, energy, and government sectors. IBM Maximo provides visibility into asset usage across multiple sites, advanced analytics, and reporting for the status of equipment, all while promoting substantial cost reductions.

It’s primarily intended for large-scale businesses that require advanced management of assets throughout their lifecycle, with a special emphasis on utilities, oil and gas, nuclear power, transportation, aviation, and life sciences sectors.

Colorful illustration of a technician managing assets using IBM Maximo in a bustling factory

Pros of IBM Maximo

  • Comprehensive features for asset management
  • Integrates with IBM Watson Analytics
  • Supports advanced techniques like reliability-centered maintenance
  • Mobile-friendly for field managers
  • Implementation typically in 20 days

Cons of IBM Maximo

  • Optimization and setup can be complex
  • Higher price point compared to other solutions
  • Was subject to a lawsuit in 2018, though suit was dismissed

What Is Cityworks and Who’s It For?

Cityworks offers a GIS-centric public asset lifecycle management and permitting platform. Developed to aid local governments and utility agencies improve operational effectiveness, Cityworks and its solutions streamline the steps of infrastructure lifecycle from permits to replacement. The platform is built on the powerful Esri® ArcGIS® technology, lending a solid foundation to its asset management, work orders, field operations, inspections, permitting, and maintenance functionalities.

This software is primarily intended for local governments, utility agencies, and organizations that deal significantly with public infrastructure and its management, aiming to create more resilient, sustainable, and safer communities.

Colorful image of a city planner interacting with the Cityworks platform in a modern city hall

Pros of Cityworks

  • GIS-centric solution built on robust Esri® ArcGIS® technology
  • Comprehensive management of public assets
  • Serves 700+ organizations globally
  • Mobile deployment via Cityworks Anywhere

Cons of Cityworks

  • May require initial GIS knowledge to leverage full potential
  • Setup and customization require expert assistance
  • Targeted specifically towards local governments and utility agencies, which may limit its usability in other sectors

IBM Maximo vs Cityworks – Deciding the Best for Your Needs

Let’s dive into our final verdict on IBM Maximo vs Cityworks. Which is the best pick for you?

Asset-Based Industries

For businesses with heavy focus on asset management and utilization like manufacturing, nuclear power, transportation, oil & gas, aviation,IBM Maximo offers a broad spectrum of advantages. Equipments/span>p> Industrial manufacturing equipment in a factory setting undergoing a maintenance check.

Local Government & Utility Agencies

Cityworks excels for entities that need to manage public assets and infrastructure such as local governments and utility agencies. By aiding in different steps of infrastructure lifecycle, Cityworks provides efficiency in data gathering, insights, and decision-making.

Local government officials analyzing urban infrastructure data on a map.

Field Operations & Inspection Requirements

If your industry demands rich field operation capabilities and regular inspection, the compatibility of Cityworks with most mobile devices makes it an ideal choice. In addition, its GIS-centric approach provides a effective basis for site-based asset management.

Field worker inspecting an utility equipment with a tablet in hand.

Enterprise-Level Integration

Organizations requiring a solution that integrates with other enterprise-level tools, including database, resource, and reporting tools, should lean towards IBM Maximo. Its seamless integration capacity adds value by providing a holistic view of asset’s lifecycle.

Enterprise-level office setup with various integrated technologies.

In the comparison of IBM Maximo vs Cityworks, if asset management and enterprise-level integration are crucial for your operations, IBM Maximo comes out on top. However, for GIS-centric public assets lifecycle management, Cityworks claims the lead.

Tiffany Brise

Content writer @ Aircada, patiently awaiting a consumer AR headset that doesn’t suck.