MaintainX takes the lead in work orders and asset management, with real-time updates and an intuitive interface. Its wallet-friendly price tier trumps UpKeep‘s slightly high cost. However, if 24/7 support and a mobile-first strategy are top priorities, UpKeep gives you better bang for your buck.
Key Differences Between MaintainX and UpKeep
- Price disparity: MaintainX starts at $16/user/month while UpKeep charges $30/technician/month.
- UpKeep provides 24/7 support, whereas MaintainX lacks phone support.
- MaintainX rates higher in usability, but UpKeep’s mobile-first strategy is more appealing to some users.
- UpKeep’s software can translate into higher productivity savings, potentially avoiding significant production downtime costs.
- UpKeep offers a variety of features such as Vendor Management, Organisational reporting which are not seen in MaintainX.
- MaintainX has no reported data leaks, demonstrating superior security.
| Comparison | MaintainX | UpKeep |
|---|---|---|
| Type of Technology | Web-based maintenance and CMMS software for mobile devices | Maintenance & Reliability software offering Asset Operations Management solution |
| Key Features | Asset creation and management, Work order management, Real-time updates, CMMS processes | Asset Management, Vendor Management, Work order management, Mobile-first solution, integration with other systems |
| Top ratings | Usability: 9.7, Features: 9.3, Security: 9.8, Performance: 10 | Overall: 4.6 (Software Advice) |
| Pricing | Starts at $16/user/month. Three plans: Basic (Free), Essential – $19/user/month, Premium – $49/user/month. Enterprise-level custom pricing | Starting price is $30/Technician/Month. Entry plan: UpKeep Lite at $20 per month per user |
| Support | Live chat support, no phone support | 24/7 support, Access to consultants |
| Potential Benefits | Improved workflow and team communication, improved productivity, standardization of quality control processes, extended asset lifecycles | 90{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} reduction in technician time filing work orders, Up to $638K savings from avoided production downtime, efficient and effective operations |
| Limitations | Lack of phone support, IoT sensor integrations limited to premium version, lack of multi-user upgrade options, lack of translation, issues with tracking equipment history. | UI needs improvement, high cost for small businesses, issues with exporting & importing data, adjustment issues with reminders and work orders |
What Is MaintainX and Who’s It For?
MaintainX is a powerful web-enabled maintenance and Computerized Maintenance Management Software (CMMS) tool, honed for mobile devices. Evolved in the tech hub of San Francisco, California, it effortlessly enhances workflow, bolsters team communication, and expertly manages maintenance tasks. Notably utilized across diverse industries, including manufacturing, education, and hospitality, it makes a substantial difference to the daily grind.
Pros of MaintainX
- Superior-rated usability (9.7) and features (9.3).
- Promises unrivalled security with a 9.8 rating.
- Flexible pricing starting at $16/user/month, with a free plan on offer.
- Ability to attach assets and photos to work orders.
- Real-time updates on work and task statuses.
- Offers dynamic SOPs, live chat support, mobile app compatibility.
Cons of MaintainX
- Lack of phone support.
- Limited IoT sensor integrations, available only in Premium version.
- No multi-user upgrade options.
- No translation function.
What Is UpKeep and Who’s It For?
Ranked #1 for Maintenance & Reliability teams, UpKeep provides an Asset Operations Management solution effectively turbocharging operations. Nurture efficiency with tools and information catered to diverse roles from maintenance to operational teams. Acknowledged extensively in diverse industries, it is the preferred choice for sector-wide mastery.
Pros of UpKeep
- $500 training credit for users.
- 24/7 support and a network of Maintenance & Reliability consultants.
- Highly efficient, reducing work order filing time by a significant 90{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1}.
- Versatile, supporting multiple roles and operations.
- Variety of key features including Assets Management and Preventive Maintenance.
Cons of UpKeep
- High cost for small businesses.
- Issues with data exporting & importing.
- Adjustment issues with reminders and work orders.
MaintainX vs UpKeep: Pricing
While both offer a free tier, MaintainX charges from $16 per user per month and UpKeep rings up to $30 per technician per month at the starting tier.
MaintainX
MaintainX adopts a tiered pricing strategy. It starts at a humble $16/user/month, providing you with a free plan to dip your toes into their service. Stepping it up, they offer an Essential plan priced at $19/user/month and a Premium one for $49/user/month. For those desiring a tailored solution, there exists an Enterprise-level plan, boating custom price tags.
UpKeep
UpKeep’s pricing architecture presents a slightly different scene. Their starting plan known as UpKeep Lite asks for a proportional $20 per user per month. However, their Maintenance Management plan needs a generous $30/Technician/Month. Weights in your wallet must be lifted, but remember, efficiency and convenience hop aboard with every single dollar.”
UpKeep vs MaintainX: The Final Showdown
Step into the ring as MaintainX and UpKeep battle head-on for top-tier maintenance software supremacy. Here’s the ace for every type of user:
Thrifty Operatives
For those keeping a keen eye on expenses, MaintainX offers a free basic plan, making it a hands-down winner. The premium version, however, could make your wallet feel a pinch when weighed against UpKeep’s entry-level package, priced at a mere $20/user/month. Bottom-line: Investors on a budget, consider MaintainX.
24/7 Support Seekers
UpKeep delivers round-the-clock support, while MaintainX falls short with no dedicated phone support. Moreover, UpKeep offers a consultative network that’s hard to rival, a perk that can bolster tech teams’ performance. Badged support hawkers, UpKeep is your pick.
Max Performers
When it’s all about top-tier performance, MaintainX is a definitive knockout. Scoring a full 10 on usability, it’s designed to keep teams working efficiently without the roadblocks. However, its rather basic interface might not appeal to all. Tip-top achievers, MaintainX is your ally.
Customizable Connoisseurs
If flexibility ranks high on your list, UpKeep is your champion. With its praised adaptability, it rises to meet unique business needs and configurations. MaintainX offers a notable rival, with its ease of use and setup. Adaptability aficionados, flock towards UpKeep.
Security Savants
When data security is paramount, MaintainX, boasting a 9.8 rating for data protection, takes the crown. Its track record of zero data leaks makes it a foolproof choice for privacy-minded ventures. Protection gurus, MaintainX is your shield.
UpKeep and MaintainX are robust contenders in the arena of maintenance software. If customization and 24/7 support hold sway, choose UpKeep. However, for a cost-effective, secure, and high-performing solution, MaintainX emerges as the undisputed champion.
